Bound Support

How can we help?

Find answers to common questions, information about data processing, and ways to contact us.

FAQ

Frequently Asked Questions

What is Bound?

Bound is a focus app for iPhone. It helps you restrict selected apps or app categories and stay focused together with people you trust.

How does app blocking work?

Bound uses Apple’s Screen Time and Family Controls frameworks. You choose which apps may be restricted. Bound cannot read the content inside your apps.

Why does Bound need Screen Time access?

This permission is required so Bound can identify the apps you select and restrict them according to your rules. App blocking does not work without this permission.

Can Bound see what I do in other apps?

No. Bound does not get access to messages, photos, passwords, browsing content, or other personal content inside your apps.

Why can I only sign in with Apple?

Sign in with Apple provides a secure login without requiring a separate Bound password. You can also use Apple’s Hide My Email feature.

What should I do if blocking does not work?

Check that Bound still has Screen Time access in iOS. Then restart Bound and your iPhone. If the issue continues, contact support and include your iOS version, Bound version, and a short description of the problem.

Account & Data

Delete your Bound account

Privacy

Privacy Policy

Last updated: July 14, 2026

Contact

Contact Support

Response Time

Support requests are usually answered within a few business days.

Legal Information

Legal Notice